1. Information We Collect

When you book an appointment, reserve a bed, create an account, or contact us, we collect information such as your name, phone number, email address, and the reason for your visit (if provided). If you pay online, payment is processed directly by our payment partner (Razorpay) — we do not store your card, UPI, or bank details ourselves.

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments and bed reservations
• Send confirmations and updates via WhatsApp or email
• Enable our doctors and staff to provide appropriate care
• Respond to your queries and support requests

We do not sell or rent your personal information to third parties. Information shared with us for medical care is treated with the confidentiality expected of any healthcare provider.

3. Third-Party Services We Use

To run this website, we rely on a small number of trusted third-party services, each of which processes limited data strictly to perform its function:

• Firebase (Google) — account login and appointment/bed booking data storage
• Razorpay — secure payment processing for online consultation fees and bed charges
• EmailJS — sending confirmation emails
• WhatsApp — appointment and booking confirmation messages

4. Data Security

We use industry-standard practices, including secure authentication and access-controlled databases, to protect your information from unauthorized access.

5. Your Rights

You can request to view, update, or delete your account information at any time by contacting us directly.

6. Contact Us

For any privacy-related questions, please reach out:

📞 +91 81889 90797
✉️ manavclinic01@gmail.com